Industry Solutions
The challenge your business faces...
Voice traffic skyrocketed in 2020 as consumers preferred voice over all the other channels.
in global voice traffic in 2020 as it is clear that voice calls are still preferred over all other methods of communication.
goes unanswered as unknown and spammed calls hamper business performance. Trust in voice calls continues to erode. Customers are missing important calls, and business results are declining.
in spammed calls from April to October 2021 in South Africa
Insurance companies (32%) are the worst offenders in South Africa short on the heals of scammers (28%). This is followed by financial services providers (20%), network operators and debt collectors.
We have the solution to
connect with more customers
Contact center professionals drive more efficient call operations
- Call more customers, faster
- Improve outcome rates and reduce the cost to connect
- Gain deeper insight into the impact of your CLI number behaviour with our BI Reports to optimise for results
- Increase agent productivity and ultimately revenue while improving employee experience and motivation
Sales and Marketing achieve and exceed revenue growth targets
- Convert more leads and increase sales velocity
- Significantly reduce the cost of customer acquisition (CAC) by getting increased right-party-contact quicker
- Protect your brand with zero CLI name tampering
- Connect with more customers leaving your competition in the dust
IT & Voice Providers will significantly increase their value proposition as a wholesale partner.
- Increase ROI on current product offerings
- Positively influence your customer results
- Increase product “stickiness”
- Partner with us to have blue-ocean innovation that drives growth and sets you apart from competitors
Give world-class customer service to create a world-class customer experience
- Increase your customer response times
- Increase customer experience by creating trust and value
- Protect your brand and get priority on outbound calls
- Improve NPS scores, retention rates by separating yourself from your competitors
Ready for your new CLI Protected performance strategy?
Contact us today and take the first step to contact more customers!
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